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Everyone is in marketing!
When you get right down to it, everyone in your company is a marketer. From the receptionist whose voice is the first thing your buyers hear to the delivery person whose rear-end may be the last thing they see, each of your employees plays a pivotal role in the orchestration of your marketing efforts. Good companies imbue every employee with a healthy reverence for the customer so that the company, from every point of contact that it has with its market, knows how to market.